Angry over automobile service work at your dealership or repair shop? Who hasn't heard (or told) countless auto repair horror stories?

Disclosure of Industry Secrets

You'll learn how auto manufacturers cheat their dealers, how the dealers cheat the manufacturers and how they both cheat the customer. Discover how you can fight back, getting your problem taken care of with little or no additional cost to you --- either in or out of warranty.

Auto Repair Rip-offs Exposed

In a clear, straightforward manner, Fariello exposes common rip-offs and provides the average car owner with some "tricks of the trade," including how to negotiate free repairs from auto manufacturers even without the benefit of an in-force warranty.

The National Highway and Traffic Safety Administration reports that over US$20 billion in unnecessary or fraudulent auto repair is spent each year by American consumers. 40% of every dollar spent on auto repair nationally is wasted!

This revealing book has been nationally acclaimed and featured on all three major televisions networks as well as CNN, FNN and numerous national radio networks and newspaper like USA Today, The Washington Post, The Detroit Free Press, New York Newsday, The Philadelphia Inquire, Boston Herald and Tampa Tribune, to name just a few.

Author Sal Fariello knows the dirty tricks and price-gouging techniques that many dealership service departments and repair shop use.

He has been a regional service manager for two major manufacturers, the service manager for three major auto dealerships and a large independent repair shop. He has also been assistant service manager, head mechanic and a Class A technician in several other dealerships and has written numerous technical and trade publications in his twenty plus years in the automotive service industry.

As a litigation consultant, Sal works with attorneys on accident, produce liability and breach-of-warranty cases.

He was the sole technical expert in the famous Skelton vs General Motors case, a consumer class action lawsuit which was settled for over 17 million dollars in 1987.

• Paying for defective parts that you were told were working "normally" while your vehicle was under warranty.

• "Tune-up" work that should have been done for free under your vehicle's emission controls warranty.

• Tune-ups on a late vehicle that wasn't even designed to be tuned in the traditional sense.

• Brake overhauls when an inexpensive replacement of pads or linings would have sufficed.

• Air conditioning service that wasn't needed or done.

• Major automatic transmission work when minor service would have sufficed.

• Wheel alignments your car didn't need.

• Ball joints or other steering parts that weren't defective.

• How to avoid getting ripped off on common services such as oil changes, shocks, alignments.

• Where to get the best service and service prices.

• How to decide where to purchase your new automobile.

• How to spot transmission rip-offs.

• How to recognize engine tune- up rip-offs.

• How and where to complain in order to effect the best results.

• How to avoid the "dealer shuffle."

• How to evaluate warranty pro- grams - get the most out of them.

• Learn dealer and manufacturer excuses for not repairing out-of- warranty conditions.

• How to get service bulletins applicable to your car from any dealership or even the Federal government.

Order today and save yourself dollars in unnecessary repair bills and headaches. 

 

 

 

 

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